Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
4 results
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Accessible venue checklist
Template6 March 2025 1 minute readIf you’ve got an in-person event coming up, use this list to assess how accessible the venue is.
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Collaboration
- Networking
Downloads-
TemplateQ Accessible venue checklistDOCX 182.5 KB 2 pages 1 minute read
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Videos: applying an equity lens to improvement
Case study8 December 2020 1 minute readWatch short videos of teams tackling severe inequality in our health and care system.
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Improvement and innovation
- Improvement capability
- Improvement culture
- Quality of care
- Health equity
- Patient experience
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Designing virtual workshops
Toolkit18 September 2020 3 minute readWe have developed a checklist for things to consider when planning and delivering virtual workshops, drawing on our knowledge and experience in the Q team.
Topics- Digital and data
- Digital technology
- Health sector challenges
- Equity, diversity and inclusion
- Productivity
- Improvement and innovation
- Collaboration
- Innovation
- Networking
Downloads-
PDF 354.6 KB 9 pages 5 minute read
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ToolkitVirtual meetings checklist 12DOCX 98.5 KB 3 pages 1 minute read