Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Maternity, perinatal and neonatal quality improvement resources
Toolkit27 November 2025 3 minute readA collection of resources, articles and groups on QI through the lens of maternity, perinatal and neonatal services.
Topics- Improvement and innovation
- Spread and adoption
- Services
- Maternity and neo-natal
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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AI and quality improvement resources
Toolkit22 August 2025 4 minute readA collection of resources, articles and groups on AI and quality improvement.
Topics- Improvement and innovation
- Spread and adoption
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Black Maternity Matters delivers safer maternity care for Black mothers
Case study7 April 2025 7 minute readLearn how the Black Maternity Matters collaborative co-produced a QI approach to reduce inequitable maternity outcomes.
Topics- Improvement and innovation
- Patient and public involvement
- Spread and adoption
- Quality of care
- Clinical effectiveness
- Health equity
- Patient experience
- Patient safety
- Person-centred care
- Services
- Maternity and neo-natal
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Improvement Collaborative Handbook
Toolkit16 October 2023 2 minute readTools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
- Leadership and management
- Workforce and people
Downloads-
PDF 7.8 MB 59 pages 74 minute read
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Quality Coach Development Programme
Toolkit20 September 2023 3 minute readA suite of resources for training health and care staff in the essential skills and knowledge needed to successfully coach teams and individuals through quality improvement work.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Spread and adoption
- Leadership and management
- Organisational development
- Workforce and people
Downloads-
PDF 887.3 KB 40 pages 56 minute read -
Evaluation toolQuality Coach Development Programme Evaluation GuidePDF 593.6 KB 35 pages 29 minute read -
GuideQCDP Handbook (updated)PDF 8.3 MB 258 pages 325 minute read -
DOCX 5.1 MB 258 pages 325 minute read -
PDF 6.8 MB 114 pages 360 minute read -
Evaluation toolWorking Styles QuestionnairePDF 90.2 KB 1 page 2 minute read -
Excel 537.0 KB 2 pages 2 minute read -
TemplateSession 1 Activity TemplatePDF 100.1 KB 1 page 3 minute read -
TemplateSession 2 Activity TemplatePDF 1.3 MB 1 page 12 minute read -
TemplateSession 3 Activity TemplatePDF 731.6 KB 1 page 6 minute read -
TemplateSession 4 Activity Template QCDP 1PDF 2.2 MB 1 page 4 minute read -
TemplateSession 5 Activity TemplatePDF 600.6 KB 1 page 2 minute read -
TemplateSession 6 Activity Template QCDPPDF 103.2 KB 1 page 9 minute read -
TemplateSession 7 Activity Template QCDP 1PDF 1.0 MB 1 page 27 minute read -
TemplateSession 8 Activity Template QCDP 1PDF 256.9 KB 1 page 9 minute read -
PDF 207.0 KB 12 pages 10 minute read -
DOCX 179.0 KB 12 pages 10 minute read -
PPTX 6.8 MB 27 pages 7 minute read -
PPTX 15.1 MB 86 pages 21 minute read -
PPTX 11.8 MB 52 pages 13 minute read -
PPTX 11.5 MB 74 pages 19 minute read -
PPTX 8.4 MB 56 pages 13 minute read -
PPTX 15.9 MB 60 pages 15 minute read -
PPTX 16.2 MB 77 pages 21 minute read -
PPTX 16.2 MB 71 pages 16 minute read -
PPTX 12.0 MB 68 pages 18 minute read
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How-to guide: the Bedside Learning Coordinator role
Guide8 August 2023 2 minute readSupport staff and organisations in health and care to implement the Bedside Learning Coordinator (BLC) role with this range of resources from UCL Partners.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Process improvement
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Urgent and emergency care