Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Embedding analytics to improve inpatient flow
Case study29 August 2024 4 minute readDeveloping organisational data capability to increase productivity and improve experience.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Leadership and management
- Workforce and people
- Quality of care
- Timeliness and efficiency
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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Improvement Collaborative Handbook
Toolkit16 October 2023 2 minute readTools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
- Leadership and management
- Workforce and people
Downloads-
PDF 7.8 MB 59 pages 74 minute read
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How nurses’ involvement in improvement affects the rate of nurse retention
Case study26 September 2023 0 minute readThis case study explores the relationship between nurses’ involvement in improvement and the rate of retention in different types of NHS trusts
Topics- Improvement and innovation
- Improvement research and evaluation
- Leadership and management
- Organisational development
- Policy and regulation
- Workforce and people
Downloads -
Quality Coach Development Programme
Toolkit20 September 2023 3 minute readA suite of resources for training health and care staff in the essential skills and knowledge needed to successfully coach teams and individuals through quality improvement work.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Spread and adoption
- Leadership and management
- Organisational development
- Workforce and people
Downloads-
PDF 887.3 KB 40 pages 56 minute read -
Evaluation toolQuality Coach Development Programme Evaluation GuidePDF 593.6 KB 35 pages 29 minute read -
GuideQCDP Handbook (updated)PDF 8.3 MB 258 pages 325 minute read -
DOCX 5.1 MB 258 pages 325 minute read -
PDF 6.8 MB 114 pages 360 minute read -
Evaluation toolWorking Styles QuestionnairePDF 90.2 KB 1 page 2 minute read -
Excel 537.0 KB 2 pages 2 minute read -
TemplateSession 1 Activity TemplatePDF 100.1 KB 1 page 3 minute read -
TemplateSession 2 Activity TemplatePDF 1.3 MB 1 page 12 minute read -
TemplateSession 3 Activity TemplatePDF 731.6 KB 1 page 6 minute read -
TemplateSession 4 Activity Template QCDP 1PDF 2.2 MB 1 page 4 minute read -
TemplateSession 5 Activity TemplatePDF 600.6 KB 1 page 2 minute read -
TemplateSession 6 Activity Template QCDPPDF 103.2 KB 1 page 9 minute read -
TemplateSession 7 Activity Template QCDP 1PDF 1.0 MB 1 page 27 minute read -
TemplateSession 8 Activity Template QCDP 1PDF 256.9 KB 1 page 9 minute read -
PDF 207.0 KB 12 pages 10 minute read -
DOCX 179.0 KB 12 pages 10 minute read -
PPTX 6.8 MB 27 pages 7 minute read -
PPTX 15.1 MB 86 pages 21 minute read -
PPTX 11.8 MB 52 pages 13 minute read -
PPTX 11.5 MB 74 pages 19 minute read -
PPTX 8.4 MB 56 pages 13 minute read -
PPTX 15.9 MB 60 pages 15 minute read -
PPTX 16.2 MB 77 pages 21 minute read -
PPTX 16.2 MB 71 pages 16 minute read -
PPTX 12.0 MB 68 pages 18 minute read
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Human Factors Guide
Guide28 January 2022 2 minute readThis guide offers a practical place to begin understanding the power and insight of human factors and how to use them to improve safety, quality and efficiency for patients and staff.
Topics- Improvement and innovation
- Improvement culture
- Innovation
- Process improvement
- Leadership and management
- Workforce and people
- Quality of care
- Clinical effectiveness
- Patient safety
Downloads-
PDF 4.4 MB 102 pages 143 minute read
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Principles for learning as a team or system during COVID-19
Framework30 September 2020 3 minute readInformation and tools to support learning practices within NHS teams, organisations or health and care systems.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Improvement capability
- Systems change
- Leadership and management
- Workforce and people
Downloads-
FrameworkLearning approachesPDF 945.4 KB 11 pages 3 minute read